Pinniesfromheaven

FAQs

DO I HAVE TO REGISTER AN ACCOUNT

There is no requirement for you to register an account in order to purchase from the site. By choosing to register you would be informed of new products added to the site and promotions on the site

 

PRICES

Pinnies from Heaven reserves the right to change prices for products displayed on our online site at any time.

The price payable for the goods shall be the price applicable on the date the goods are confirmed as ordered.

 

CURRENCY

All prices are shown in Australian dollars.

 

GST (Goods and Services Tax)

All prices are inclusive of GST

 

COLOURS

Colours can vary slightly from those shown on your computer.

 

PAYMENT METHODS & PROCESSING

Pinnies from Heaven currently accepts credit card payments via PayPal and Stripe. Placing your order means you are engaged in a contract and that you unconditionally accept the prices and descriptions of the items you have ordered.

 

EXCHANGE

If you have purchased the wrong item and would like to exchange it for another style, please register the return within 7 days of receipt of the goods and return the product within 14 days of registering your return request, ensuring the returned product is in saleable condition, unused, unwashed, unworn and undamaged and in its original packaging. 

Exchanges would not be permitted if no contact has been made after 7 days from the date of receipt. 

All postage costs are to be paid by the customer please include a postage paid, self-addressed bag sufficient to return your purchase to you.

 

REFUNDS

Please register the return within 7 days of receipt of the goods and return the product within 14 days of registering your return request, ensuring the returned product is in saleable condition, unused, unwashed, unworn and undamaged and in its original packaging. Once the product has undergone a quality control check a refund would be issued using the original payment method used.

There shall be no refund issued if no contact has been made after 7 days from the date of receipt. 

All postage costs are to be paid by the customer

 

SALE ITEMS

The sale of clearance items are final. They cannot be returned, refunded or exchanged

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